F.A.Q.

We Have Answers to your

Frequently Asked Questions

FAQ

We want to answer your questions and help in any way possible. If your questions are not answered here, feel free to contact us

Texas law requires that any person suspecting that a child has been abused or neglected must immediately make a report. If there is an emergency, call 911 and then call the DFPS Texas Abuse Hotline at 1-800-252-5400. You can also make a report online. Click Here.

No. Children are only referred to the CAC by law enforcement or CPS. If you suspect abuse, call your local law enforcement agency or DFPS on the 24-hour, toll-free abuse hotline at 1-800-252-5400.

You can take donations to our resale shop located at 3010 6th Street, Bay City, TX 77414 during operating hours. Use the Peach Street entrance into the building.

All shelter clients have access to the resale shop through our voucher program. If there is something you specifically want to go to the shelter (towels, blankets, toiletries, diapers, etc.) you can take to our administrative office located at 3010 6th Street, Bay City, TX. Use the 6th Street entrance into the building.

Call your local office; Bay City 979-245-9109 or Wharton 979-531-1300 or El Campo via appointment by calling 979-318-9257 and meet with an advocate to be screened.

No. There is criteria set by our state/federal funders that we must abide by for clients to receive services. To be screened for services, call your local office; Bay City 979-245-9109 or Wharton 979-531-1300

Texas law requires that any person suspecting that a child has been abused or neglected must immediately make a report. If there is an emergency, call 911 and then call the DFPS Texas Abuse Hotline at 1-800-252-5400. You can also make a report online.

Yes, from certain locations. You can speak with an advocate if you need transportation to the center.

Yes, an adult has the right to a SANE examination after a sexual assault, even if law enforcement is not involved. With a child sexual assault, law enforcement and DFPS must be notified.

No. All of our services are free.

Yes, there is a licensed attorney that can provide services if you meet the criteria.

Your stay can range depending on your progress in the residential program.

Clothes, important documents for you and your children, and medications.